FAQ

How many nails come in a set?

Ten nails come in a set, make sure to check your nail measurements before ordering to ensure a proper fit. 

How long do the nails stay on?

It is all about application. 

1-2 days: Apply a thin strip of glue from your cuticle to tip. Bring glue with you in case of emergency.

1-3 days: Adhesive tabs are ideal for weekend wear or events.

5-7 days: Apply a pea-sized dot of glue to each natural nail (adjust for pinkie) and a little to the back of your Kismet Nail. Spread around, don’t get too close to the skin as the glue will disperse when pressure is applied.

7-12 days: Follow full instructions on backside of nail display card. 

What comes in the package?

The set of nails you ordered and an application kit which includes a mini nail glue, adhesive tabs, nail buffer, nail file, cuticle pusher and an alcohol wipe.

Do you ship internationally?

Yes! We ship worldwide. 

What do I do if my package is lost?

Once handed over to the carrier, Kismet Nails has no control over the packages. If the address provided was correct, contact the local post office company as they are responsible for delivering the package.

Are the nails reusable?

Yes. Depending on how long you've worn them, and if they are still in good shape once removed, gently buff the back of the Kismet Nail to remove old excess glue and reapply as usual.

How do I figure out my nail size?

Please refer to the nail sizing chart to determine your correct nail size. 

The standard nail sizes don't fit my nails, what should I do?

If none of the standard sizes fit your nail measurements, select "custom" and leave your measurements at checkout in the instruction box: Thumb, Index, Middle, Ring, Pinky, - Example 15mm, 12mm, 13mm, 12mm, 10mm, 

Do you accept exchanges or offer refunds?

Due to the nature of the products and sanitary reasons, all sales are final. For this reason, please ensure you double check your order and nail size before placing your order. 

Any claims quality/damaged/defective items must be submitted within 72 hours apon arrival.

How long does it take to process and ship my order? 

It takes 2-6 days pending for your order to be processed for shipping. Please understand I only have one set of hands to paint, process, and ship the nails.

How long are shipping times?

Nail shipping times are dependent on location and shipping preference selected at checkout. 

USA: 5-10 business days

International: 12+ business days